Shipping

Default solution folder, feel free to edit or delete it.

How long will it take for me to receive my plants?
Most orders are processed within 1 - 3 days from checkout.  On occasion an order can take up to 5 days for processing. We plan each shipment to avoid your p...
Tue, 31 Jan, 2017 at 12:00 PM
How can I be sure my plants will arrive safely?
We take the utmost care when packaging plants.  Our highest priority is to get them to you safe and sound.  Our plants and products are all packed securely ...
Tue, 31 Jan, 2017 at 11:40 AM
How do you ship your plants?
We ship by FedEx Ground, UPS, or USPS.
Fri, 12 Jan, 2018 at 11:06 PM
Why can't you ship to my state?
Some states have restrictions on shipping certain plants. We need to abide by the shipping laws for each state.
Fri, 12 Jan, 2018 at 11:07 PM
Where are the rest of my plants? I've only received part of my shipment.
On occasion, orders that include multiple boxes end up being split up.  Don't worry, your other box will most likely arrive tomorrow.  If the rest of y...
Thu, 28 Jun, 2018 at 3:54 PM
Can I delay shipping on my order/hold my order for a later delivery date?
Absolutely!  Simply email us at support@plantingtree.com or catch us on chat within 12 hours of placing your order.  Put your order # in the subject line an...
Thu, 28 Jun, 2018 at 3:53 PM
When will you ship out my plants/Do you delay delivery/shipment until spring or fall?
We ship out your plants as soon as your order is processed, generally within 24 hours, on occasion up to 5 days.  We do not delay for spring and fall releas...
Thu, 28 Jun, 2018 at 3:56 PM